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Obstacles to nonverbal communication and nonverbal equilibrium across cultures / submitted by Mag. Harald März
AutorInnenMärz, Harald
Beurteiler / BeurteilerinSzabo, Erna
ErschienenLinz, 2017
UmfangIII, 161 Blätter : Illustrationen
HochschulschriftUniversität Linz, Masterarbeit, 2017
Schlagwörter (DE)Nonverbale Kommunikation / Kultur / nonverbales Equilibrium / Körpersprache / affiliative conflict theory
Schlagwörter (EN)nonverbal communication / culture / nonverbal equilibrium / body language / affiliative conflict theory
Schlagwörter (GND)Kommunikation / Körpersprache / Kultur
URNurn:nbn:at:at-ubl:1-19723 Persistent Identifier (URN)
 Das Werk ist gemäß den "Hinweisen für BenützerInnen" verfügbar
Obstacles to nonverbal communication and nonverbal equilibrium across cultures [2.62 mb]
Zusammenfassung (Englisch)

Nonverbal communication finds frequent mentioning when discussing business conduct across cultures. Even so, there is little research that goes beyond the mere presentation of a few blunders that were grounded in nonverbal misunderstandings. This thesis tackles this problem by employing a qualitative method which combines discussion observations and semi-structured interviews of four Taiwanese and four Austrian students in order to shed more light on the specifics and the role of cross-cultural differences in nonverbal communication and in nonverbal equilibrium. The findings suggest that confusion mainly stems from dissimilar interpretations of the same nonverbal signals across cultures instead of signals that are specific to one culture only. Differences in nonverbal equilibrium seem to exist but are small in nature. Despite its potential to affect intercultural conversations, it appears as if the role of nonverbal communication is overstated in the existing business literature. Implications for researchers and practitioners are discussed.

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